Terms & Conditions
1. Intro Offers & Promotions
• For new Limber Co. clients only. Valid for 21 days from the date of first booking. Non-refundable, non-transferable, and cannot be extended.
• Clients found purchasing the intro more than once will be suspended and charged for any extra sessions used.
2. Class Packs
• 5 Packs: Valid for 2 months from the purchase date.
• 10 Packs: Valid for 4 months from the purchase date.
• Packs activate on the date of purchase and are not auto-renewable — you’ll be prompted to repurchase when your pack runs low.
• Extensions only available for injury/illness with a medical certificate from a physiotherapist or doctor.
• Non-refundable and non-transferable.
• Credits are returned if the class is cancelled at least 4 hours before start time (12 hours on weekends and public holidays).
3. Memberships - All have 12 week commitment
Unlimited Club Membership
• Auto-renewed and charged fortnightly.
• Up to 2 classes per day: 1 Pilates/Barre + 1 Yoga.
• Only 1 class per day on Saturdays and Sundays.
• Non-refundable, non-transferable, and single-client use only.
Compact Membership
• Access to 2 group classes per week plus extra x1 lunch or stretch class.
• Credits last 7 days from signup and do not roll over to next week if arent used.
• Auto-renewed and charged weekly.
• Non-refundable, non-transferable, and single-client use only.
Combo Membership
• Includes 1 semi-private, 1 group class, and 1 lunch/stretch class per week.
• Auto-renewed and charged fortnightly.
• Non-refundable, non-transferable, and single-client use only.
Limber Chill Membership
• Access to 1 class per week.
• Credits do not roll over.
• Auto-renewed and charged weekly.
• Non-refundable, non-transferable, and single-client use only.
4. Late Cancellations & No Shows
• Cancel or reschedule your class at least 4 hours in advance to retain your credit.
• For public holidays, we require 12 hours’ notice.
• No Show or Late Cancel twice in a 7-day period results in an automatic account block.
• A $15 reactivation fee applies to restore access.
5. Membership Suspension & cancels ( updated 28/08/25)
We know life happens—whether it’s a holiday, an injury, or illness—and sometimes you need to take a break from your membership. Here’s how it works:
Pausing your membership
You can pause your membership after you’ve completed your 3-month minimum commitment.
Pauses are for holidays, long-term illness, or injury (a doctor’s note may be required).
You can pause for a minimum of 7 days and max of 8 weeks per year.
Important Notes:
• Pausing your membership mid-cycle is ok. The system will prorated on your return.
To request a pause please message us on Limber co app with at least 7 days’ notice beforehand.
To cancel a membership please email hello@limberco.com.au we will call to process the cancellation. Note that We will need to take 1 more remaining payment after notice. You can attend in that period. Cancels can only be done after the 12 week commitment period.
6. Courses & Workshops
• Cancel at least 24 hours before the start time to receive a class credit or refund.
• For multi-week courses such as Mum & Bubs, missed sessions can be made up by attending a regular class, credited as a single class credit, usable during the course.
• Credits are non-transferable and cannot be refunded for change of mind, illness, or other personal reasons.
7. Bookings
• Book via the Limber Co. app or website, up to 14 days in advance.
• Late arrivals (5+ minutes) may be refused entry and will forfeit the session.
8. Waitlists
• Up to 4 clients per waitlist.
• Notifications sent via email/app. First on list is automatically added.
• If you’re on the waitlist, you may be added into class up to 30 minutes before start.
• Standard cancellation rules apply to all waitlist bookings.
9. Studio Rules & Ages
• Teens must attend with an adult or provide written consent.
• No children allowed in Yin Yoga or Stretch classes.
• Parents are responsible for their child’s safety.
• Please be considerate of other class participants.
10. Promotions & Photography
• Let us know if you do not want to be featured in studio photos or videos.
• By signing up, you agree to receive Limber Co. emails and updates (unsubscribe anytime).
11. Transactions
• Memberships are billed by direct debit every fortnight.
• Failed payments will retry up to 3 times; if still unsuccessful, your account will be restricted.
• Transaction fees: 2% for direct debit, 3.5% for credit card.
• All prices include GST.
12. General Terms
• Limber Co. reserves the right to change teachers, classes, timetables, and events without notice.
• Terms and conditions may be updated — continued participation implies agreement.
13. Privacy Policy
• Your personal information is safely stored and not shared without your permission.